Requirements :

- University Degree in the field of IT

- Knowledge of the Software Development Process

- Working with databases and data manipulation

- Adaptable technical knowledge and ability to perform multiple tasks at the same time

- Good written and verbal communication skills

- Passion for quality, performance, reliability and team work

Responsibilities :

- Promoting quality within the organization

- Interaction with business analysts to remove the problems discovered before starting the process of implementation of software solutions

- Development of detailed test plans, user scenarios and validation procedures based on project requirements and specifications

- Installation, configuration and management of software testing platforms

- Planning and performing functional, automated, security, performance, and regression tests on Web and Mobile applications

- Interaction with software development engineers to troubleshoot problems discovered during the testing process

- Validation of new versions and performing Release Management Process

- Development of general and detailed testing documentation, End-User documentation, Bug Reports and Release notes

- Performing training process of the end user

- Creating UAT documentation and perfroming UAT process with the client

- Providing software application support

- Managing, classifying and responding to technical support tickets

- Direct communication with the client to find out the nature of the issued problem

- Establishing the root causes of application errors, and escalating serious concerns

- Maintaining good client relations

- Knowledge transfer and presentation of new ideas