id/x partners provide consulting services that specialize in utilizing data mining solutions combined with an integrated risk management and marketing discipline to help clients optimize their portfolio profitability and business process. We want you to be part of our team, in which you will play a major role in helping us to fundamental aspects of our solutions.

As you need for this position, you will have the opportunity to build effective and efficient processes for our software solutions.

You will be responsible:

• Determine the clearest and most logical way to present information to ensure reader comprehension.
• Generate innovative ideas for content and workflow solutions.
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative approaches for improvement.
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized documentation.

Requirements:

• Bachelor’s degree in a relevant technical field
• 1 year industry experience as an effective technical writer (Fresh Graduate are welcome)
• Detail-oriented and open-minded for changes
•  Proven ability to quickly learn and understand complex topics.
• Previous experience writing documentation and procedural materials for multiple audiences.
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.